ATTRACTING NEW CLIENTS OR KEEPING YOUR EXISTING CLIENTS SATISFIED DOESN’T NEED TO BE COMPLICATED OR TIME CONSUMING!  WE REVEAL HOW FOCUSSING ON THE LITTLE THINGS CAN ADD UP TO MAJOR BROWNIE POINTS.

I understand that you might be a little sceptical of this advice but let me assure you that this concept has worked for us here at Red Monkey Coaching time and time again.  Let me give you an example.  A few years ago I was referred to a businessman who was looking to expand his business in his field, even at that initial stage; he made it abundantly clear that he wasn’t interested in obtaining my coaching services.

HOW TO KEEP A HEALTHY LEVEL OF INSANITY IN THE WORKPLACE

• Page yourself over the intercom. (Don't disguise your voice.)

• Find out where your boss shops and buy exactly the same outfits. Always wear them one day after your boss does. (This is especially effective if your boss is a different gender than you are.)

WHAT WE LEARNT FROM ALLAN PEASE...

“The  concept that really stayed in my mind from Allan’s presentation is actually something that I tell my clients on a regular basis and that is to keep your communication positive.  For example instead of saying to your clients “I’m running 15 minutes late,”  use “I’m running 15 minutes behind schedule.”  It is amazing that by changing a few words in a sentence you deliver a completely different message.  

- Mark

2009 saw most Australian businesses bear the biggest brunt of the global financial crisis.  This crisis, like all other financial crisis before it, claimed some big scalps. Large businesses went into liquidation and closed their doors gaining extensive media scrutiny in the process.  Unfortunately, some small businesses also failed to survive the crisis.  Generally that didn’t get the media attention of the large failures but the pain and suffering caused to business owners, their families and their teams was just as real and is just as an important blow to the national economy.

2010 sees us in recovery mode.  Optimism is returning and confidence is starting its climb back to its peak position.  2010, like 2009 will present some fantastic opportunities to small business operators.  I feel very privileged to say that not one of my clients closed their doors or even contracted their operations during 2009.  Some maintained status quo, but the vast majority actually grew.